Shipping policy

Delivery

The delivery has taken place when the buyer, or their representative, has taken over the item. If no delivery time is stated in the order solution, the seller must deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods must be delivered to the buyer, unless otherwise separately agreed between the parties.

Delivery time

Physical products are packed and shipped within 7 working days.

Patterns will be available for download immediately after purchase, and sent by email to the buyer as soon as the payment has been registered. Has the buyer not received an email pattern within 10 minutes, contact customer service.

Postage

When ordering a physical product, there is a fixed shipping price of 79,- in Norway, and free shipping for orders over 1000,-.

Unfortunately, SPØT AS does not ship physical goods to countries other than Norway.

Tracking

All parcels in Norway are tracked using RFID and Post i postkasse. Please contact customer service to get your tracking number.